This is Secretary-Treasurer Dan Hurley. Today is Sunday March 30, 2008. The Local and the company met all day and will be meeting into tonight and Monday.

Your bargaining committee is very pleased to inform you that we have made tremendous progress towards a new contract in the past 2 days.

We are moving closer to an agreement and are optimistic we can finalize all outstanding issues by the contract deadline.

The bargaining committee and leadership wish to thank all members in the contact center for their support and solidarity through this entire process. It is your efforts that have made these negotiations move in the right direction.

If we are successful in finalizing this agreement by the deadline as we believe we will be; we will notify all contact center members when and where an informational meeting and ratification vote will be held.